We’re a friendly bunch and we want to help you as quickly as possible. If you need help with a feature on your new car, have a finance related question or just want to praise one of our team, the Customer Care team are on hand to help you.
Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.
Customer satisfaction is very important to us and we aim to resolve all issues straightaway. Should you experience an issue with your car following collection, please contact the store you purchased your car from directly. We offer a 3 month/3,000-mile warranty with all our cars.
Should you wish to make a complaint about a car you have purchased from us or any aspect of our service, please fill out our complaint form here.
More information about our 30-day exchange agreement can be found here.
We value the opinions and experiences of our customers, and understand that their feedback is essential to our growth and success. If you would like to provide feedback please complete our form here.
1 out of 2
“We had a few questions after viewing cars and the reception people were helpful and a sales advisor gave us all information. When we decided to purchase a car, we were given the car’s full history. No pressure to sell us any extras, just told us the benefits of buying with them. It was a sensible price, and we even part exchanged our old car. Collection was smooth and appointment based and overall it was a well-oiled process and all the different people we dealt with were efficient with the right amount of friendliness”
2 out of 2
"I came in to change my car, for something smaller. I would definitely say they had a lot of choice. The staff were friendly and talked me through the whole process. Very happy with my vehicle and will definitely be back in the future"