AvailableCar Customer Care

At AvailableCar, we are committed to delivering outstanding customer service!

We want to help, and as quickly as possible, so whether you require assistance with a feature on your car, have experienced an after-sales issue, or would like a praise one of our team, our Customer Care team are on hand to assist you.

Our Customer Care team can help you to:

test drive used cars at any store
AvailableCar Help Centre

Please choose one of the following options to help us deal with your enquiry. 

We want to hear from you

We are proud to say we take notice of every single customer review and respond to each one personally. Our dedication to customer reviews was recently rewarded after we won the ‘Auto Trader Customer Choice Award 2019′¬†outperforming over 13,000 other car retailers. This award is based on the number of positive reviews left by customers, our replies to both positive and negative reviews, and our consistency and tone. We believe that this shows an unrivalled commitment to providing our customers with outstanding customer service, every time.

So whether you have had an excellent experience or a negative experience at Available Car, we want to hear about it! 

Customer Care FAQs

Customer satisfaction is very important to us and we aim to resolve all issues straightaway. Should you experience an issue with your car following collection, please contact the store you purchased your car from directly. We offer a 3 month/3,000-mile warranty with all our cars.

Should you wish to make a complaint about a car you have purchased from us or any aspect of our service, we have a dedicated customer care page on our website.