AvailableCar Customer Care

At AvailableCar, we are committed to delivering outstanding customer service!

We want to help, and as quickly as possible, so whether you require assistance with a feature on your car, have experienced an after-sales issue, or would like a praise one of our Available Car Customer Care team members are on hand to assist you.


Our Available Car Customer Care team can help you to:

great customer service used cars

Resolve an issue

Ask us a question about your used car

Ask a question

Give us your feedback on our used car service

Send us your feedback

Used car supermarket make a complaint

Make a complaint

Available Car is a family owned business established for 18 years. We really do care about our customers and our Available Car Customer Care Team continually review customer feedback to help us to recognise what we are doing really well, and any areas we can improve in. Our reviews on Trustpilot and Google are excellent and we strive to constantly achieve 100% customer satisfaction in all areas of our business.

customer care

customer care

We are very proud say that we really do take notice of our customer reviews and respond to each one personally. Our dedication to customer reviews was recently rewarded after we won the 'Auto Trader Customer Choice Award 2019' outperforming over 13,000 other car retailers. This award is based on the number of positive reviews left by customers, our replies to both positive and negative reviews, and our consistency and tone. We believe that this shows an unrivalled commitment to providing our customers with outstanding customer service, every time.

So whether you have had an excellent experience or a negative experience at Available Car, we want to hear about it!


Customer satisfaction is very important to us and we aim to resolve all issues straightaway. Should you experience an issue with your car following collection, please contact the store you purchased your car from directly. We offer a 3 month/3,000-mile warranty with all our cars.

Should you wish to make a complaint about a car you have purchased from us or any aspect of our service, we have a dedicated customer care page on our website.