We’re a friendly bunch and we want to help you as quickly as possible. If you need help with a feature on your new car, have a finance related question or just want to praise one of our team, the Customer Care team are on hand to help you.
Everything you need to know about the buying a car from Available Car. Can’t find the answer you’re looking for? Please chat to our team either my filling in the form or opening our live chat icon at the bottom of the web page.
We appreciate your trust in Available Car and value your continued support.
As you may be aware, we have decided to close our Cannock and Leeds site. However, we want to assure you that our commitment to providing excellent service remains unchanged. To continue serving you efficiently, we will be consolidating our operations to our two remaining sites in Castle Donington and Sutton in Ashfield.
For any vehicle queries moving forward, please contact Leeds on 01134 678900 option 4 or
Cannock 01543 226808 option 4.
We value the opinions and experiences of our customers, and understand that their feedback is essential to our growth and success. If you would like to provide feedback please complete our form here.
Customer satisfaction is very important to us and we aim to resolve all issues straightaway. Should you experience an issue with your car following collection, please contact the store you purchased your car from directly. We offer a 3 month/3,000-mile warranty with all our cars.
No, we don’t charge any additional fees when you buy a car from us. The price you see is the price you pay, with no hidden extras!
Booking a test drive at Available Car is simple! Visit the car you're interested in on our website, and click the "Book a Test Drive" button and complete the form. Alternatively, you can give your nearest Available Car showroom a call, or pop instore. Don't forget to bring your valid drivers license with you on the day.
Absolutely! We offer a Part Exchange Price Promise where we guarantee to beat any like-for-like part exchange quote. Simply click this link on our website to get your instant valuation and once you have accepted the valuation, bring your car along to your nearest Available Car showroom and we can finalise the paperwork.
Every car we sell comes with an RAC warranty for your peace of mind. The warranty covers a wide range of mechanical and electrical components. You can also extend your warranty for added protection for up to 4 years all with 0% finance available.
Should you wish to make a complaint about a car you have purchased from us or any aspect of our service, please fill out our complaint form here.
1 out of 2
“We had a few questions after viewing cars and the reception people were helpful and a sales advisor gave us all information. When we decided to purchase a car, we were given the car’s full history. No pressure to sell us any extras, just told us the benefits of buying with them. It was a sensible price, and we even part exchanged our old car. Collection was smooth and appointment based and overall it was a well-oiled process and all the different people we dealt with were efficient with the right amount of friendliness”
2 out of 2
"I came in to change my car, for something smaller. I would definitely say they had a lot of choice. The staff were friendly and talked me through the whole process. Very happy with my vehicle and will definitely be back in the future"
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