The AvailableCar Way

AvailableCar Customer Care

We’re a friendly bunch and we want to help you as quickly as possible. If you need help with a feature on your new car, have a finance related question or just want to praise one of our team, the Customer Care team are on hand to help you.


Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our team.

  • Who do I Contact with a query on my vehicle bought from Leeds or Cannock

    We appreciate your trust in Available Car and value your continued support.
    As you may be aware, we have decided to close our Cannock and Leeds site. However, we want to assure you that our commitment to providing excellent service remains unchanged. To continue serving you efficiently, we will be consolidating our operations to our two remaining sites in Castle Donington and Sutton in Ashfield.
    For any vehicle queries moving forward, please contact Leeds on 01134 678900 option 4 or

    Cannock 01543 226808 option 4.

  • What if I have an issue after purchasing my car?

    Customer satisfaction is very important to us and we aim to resolve all issues straightaway. Should you experience an issue with your car following collection, please contact the store you purchased your car from directly. We offer a 3 month/3,000-mile warranty with all our cars.

  • How do I make a complaint?

    Should you wish to make a complaint about a car you have purchased from us or any aspect of our service, please fill out our complaint form here.

  • What if I have customer feedback?

    We value the opinions and experiences of our customers, and understand that their feedback is essential to our growth and success. If you would like to provide feedback please complete our form here.

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