Customer Service is at the heart of what we do, the Available Car shopping experience is built around the customer and as a Handover Assistant you will play a crucial part in the process, ensuring customers have the very best experience and making the moment special for them with a seamless, hassle-free delivery.
£22,500 per annum + commission
Monday to Friday
24 days holiday + bank holidays + Birthday off
“Available Anniversaries” (Days off to support with life changing moments)
Enhanced Maternity & Paternity
Cycle to work scheme
Employee discount scheme
Long Service Awards
Death in Service
Charity Day Off
Corporate gym membership/discounts
Friendly team environment
About the role:
Confidently, professionally and proactively engage with customers in the showroom, ensuring a positive and memorable customer experience.
Make recommendations on products that meet the customers’ requirements.
Guide and support customers through the handover process.
Provide advice and assistance with any queries.
Liaise with the Preparation Team to monitor the progress of sold vehicles.
Check vehicles prior to collection.
Ensure all customers are contacted prior to their collection to ensure a smooth handover process.
present additional value-added product and services to customers.
Hitting team and individual targets.
This role demands an eye for detail and excellent organisational skills. You will take pride in engaging with customers face-to-face and have a passion for delivering outstanding customer service. You will present additional value-added product and services all whilst actively contributing towards the Available Car aims and values.
Experience working in a target driven environment is desirable.
A passion for delivering great service, greeting customers with a smile and serving them with pride.
Work well within a team and communicate effectively and openly with others.
Full UK driving licence is essential to the role as you will be driving manual, automatic & electric vehicle.
Hours: Monday to Friday - 09.00 – 18.00 – 40 hours per week
Pay: £22,500 per annum + commission
Available Car has been serving customers across the midlands since 2002. With four branches across the region, available car is well established as one of the leading providers of quality used cars in the area. As a valued part of the team, you will help us to maintain our reputation as a trusted and reliable provider of used vehicles.
If your passionate and committed to delivering excellent customer service, we would love to hear from you.
To apply, please send an email to [email protected], stating the role you are applying for within the subject of the email.