Handover Assistant

Castle Donington - OTE £25,000

Why join Available Car?

Are you looking for a more exciting career working in a rapidly growing family business where your passion for supporting customers is recognised and rewarded?

Then join us!

We are a rapidly growing family business passionate about our people and our customers. Established in 2002, we have grown to become one of the UK’s largest and most successful used car supermarkets. 

Our people are great, really great, and we’re always looking to add more great people to the Available Car family!

We provide a fantastic working environment, investing in our people and helping them to build their career with us, rewarding hard work, loyalty and success.

On top of a very achievable OTE of £25,000, you will also receive a generous holiday allowance, company pension and free onsite parking.

About the role

We have an exciting opportunity at our Castle Donington Store for a Handover Assistant to join our Vehicle Handover Team.

As a Handover Assistant you will:

  • Confidently, professionally and proactively engage with customers in the showroom, ensuring a positive and memorable customer experience
  • Make recommendations on products that meet the customers’ requirements.
  • Guide and support customers through the handover process
  • Provide advice and assistance with any queries
  • Liaise with the Preparation Team to monitor the progress of sold vehicles
  • Check vehicles prior to collection
  • Ensure all customers are contacted prior to their collection to ensure a smooth handover process

About you

This role demands an eye for detail and excellent organisational skills.  You will take pride in engaging with customers face-to-face and have a passion for delivering outstanding customer service.

As a customer service focused business, we employ people from a variety of different sectors, therefore, you do not need to have experience in the automotive industry to apply for this role.

A full and valid UK driving licence is essential.

If this is you, we would love to hear from you, so please email your CV.

At Available Car, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual’s unique contribution, supporting our colleagues to thrive and achieve their full potential.

We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Apply now.

To apply for this or any other position at AvailableCar or just to register your CV with us, please complete the application form.