Reception Manager

First impressions are everything, and we are looking for an enthusiastic, motivated, friendly and hard-working individual to lead our Showroom Reception Team. You’ll be the first point of contact for customers visiting our showroom whilst ensuring that our showroom is kept presentable and up to the Available Car standards.

Our Benefits:

• £23,000 per annum + bonus per car delivered £28,000 OTE

• 22 days holiday + bank holidays + Birthday off

• Long Service Awards

• Death in Service

• Occupational Health

• Friendly team environment

About the role:

• Meet and Greet every customer in a professional manner.

• Engage with our customers to ensure they understand our site

• Assist customers with any enquiries.

• Notify relevant departments/colleagues of appointments.

• Ensure customers are being seen in a timely fashion.

• Ensure all customer waiting areas/play area remain clean and tidy.

• Assist the Showroom Management Team as required.

• Work closely with the Showroom Management Team to feedback on common issues with a view to rectifying common trends.

About you:

You will have a passion for working with people and want to consistently deliver an exceptional level of customer service. This combined with organisational skills, a pro-active attitude to work and an understanding of the importance of attention to detail. You will also want to lead our reception team to glory ensuring every customer leaves with a smile on their face.

Skills required:

• A passion for delivering great service, greeting customers with a smile and serving them with pride.

• Management experience.

• Ability to lower barriers with customers

• Experience working in a similar role is desirable but not essential

• Manage a team and communicate effectively and openly with others.

Hours: 5 days out of 7 on a rota. This will include the weekend when we experience our busiest days.

Pay: £23,000 per annum + bonus per car delivered £28,000 OTE

If this is you, we would love to hear from you!

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company pension

• Employee discount

• Free on-site parking

Schedule:

• Day shift

Experience:

• Customer service: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Reference ID: Reception Manager

To apply, please send an email to recruitment@availablecar.com, stating the role you are applying for within the subject of the email.