The Unique AvailableCar Price Promise

We promise
that if you find the same car of
equal quality and value, cheaper at
a main dealer or car supermarket
within 7 days of vehicle order,
we’ll refund the difference!

  • The unique Availabelcar Price Promise

The reason AvailableCar offer a ‘Price Promise’ is to guarantee we give the best possible value for money to everyone.

We do not operate like ‘other garages’ by inflating the asking price and making customers pay differently, based on aggressive negotiation skills. We only employ Helpers for our teams and not people trained in sales.

  • All our products & services are fixed fair prices for all. We do not give discounts or freebies.

    Our vehicles are offered for sale at transaction prices, not negotiation prices. If you find a car within 7 days of vehicle order, we are happy to adjust our price.

    Our Ethos is about value for money and being treated fairly.

    Our price structure keeps our prices cheaper than our competitors most of the time, however we do often complete a price match, as we are frequently challenged which we always welcome.

  • used car keys
  • Our admin fee is £0.00
    that many Dealers expect you to pay an 'admin' fee to cover their paperwork, checks, valeting or even the cost of number plates.
    We don't think this is fair. We do this

We all interpret things differently, so here is
a helpful list of what we mean by the terms
used in our
unique AvailableCar Price Promise statement.


When we say equal, we mean exactly ‘the same as’ or ‘equal to’ the car bought in every way (e.g: make, model, specification, including colour, engine, transmission MOT and mileage)


Meaning that every car is prepared to the same high standard and from a reliable retail outlet including Main Dealers and Car Supermarkets only. We would not consider private sellers, sole traders, “sold as seen” sales or unprepared vehicles.

Main Dealer or other Car Supermarkets

To make our Price Promise completely fair, we only accept cars from Main Dealers or Car Supermarkets which are in-stock and available for sale (not cars that have already been sold). This ensures the cars we are comparing are available for sale, prepared, workshop checked, records are held for service history and number of owners. Mileage - will be taken into consideration and common sense applied (the value will obviously alter if very different). We keep documented evidence for all our Price Checks. We do not charge any fees for the preparation or transportation of our cars, if the ‘challenging garage’ does apply additional charges for preparation, transport and/or administration, this will reflect in our agreed price.


The “value” of a car will be altered should there be any differences between certain aspects, including the number of owners, the level of preparation, general condition, service history, keys, specification, optional extras etc. Many factors have to be taken into consideration when buying or selling a vehicle. For example, if a car is registered as a total loss or if there is any detrimental information stored.

Refund The Difference

Any refund that is agreed after the day of collection will be refunded by cheque directly to the customer, as named on the invoice. Any price promise completed prior to collection will have the agreed value deducted on the invoice at the point of collection. The route of action will be clearly explained by one of our trained Team Members.

7 Days Of Vehicle Order

To be clear, AvailableCar grant 7 days from the day the vehicle is ordered and the purchase is agreed. The order date acts as day one of seven. Day one is not the day of collection or the day the balance is paid.

Ultimately, we want our customers to get
the best car at the best price from AvailableCar every time.
That’s our Price Promise!

  • World Class Service!

    See what some of our 200,000+ Customers have to say...

    • The sales team were all very good, very polite and helpful. They could not do enough for me.

      Miss S Roddis, Derbyshire

    • Very friendly and helpful staff. The process was very straightforward.

      Miss S Bridges, Leicestershire

    • No high power sales patter – excellent!

      Mr P Jackson, Derbyshire

    • Very good from start to finish.

      Mr K Milner, Derbyshire

    • Excellent service from Andy, we are now on our 4th car from Available Car and never consider buying anywhere else.

      Mr Williams, enquiry at Sutton

    • Very helpful and no pressure salesman.

      Mr Hickman, enquiry at Sutton

    • The individual that dealt with us was excellent and was by far the best salesperson we have come across. Not only was he very personable but his knowledge and experience excelled his skill set.

      Mr Caines, enquiry at Donington

    • Sam was excellent. My first experience of buying a car in this way and was very impressed with the whole experience.

      Mr Smith, enquiry at Donington

    • The test drive was really good the man made me feel relaxed and calm like I was just driving one of my mates round.

      Mr Liddington, enquiry at Donington

    • Staff very helpful, offered test drive on the vehicle I had interest in and ended up leaving having happily purchased the vehicle. Great stuff!

      Mr Clarke, enquiry at Cannock

    • The salesman Josh who looked after my wife and I made the visit looking for a car enjoyable.

      Mr Finn, enquiry at Cannock

    • Helpful staff, explained what I needed to know.

      Mr Heath, enquiry at Cannock

    • From arrival through departure everyone was helpful and informative with no pressure making it a pleasant experience.

      Mr Jenkinson, enquiry at Cannock

    • Loved the whole of the staff and the place its self.

      Mrs Sutcliffe, enquiry at Leeds

    • Very pleasing to talk to didn't try and pressure me into buying the car understood my requirements.

      Mr Taylor, enquiry at Leeds

    • Very helpful and approachable staff.

      Mr Gittins, enquiry at Leeds

    • We've bought 3 previous cars from Available Car and the process has always been excellent. Simon was brilliant and ensured we were able to buy the car on the day, at short notice. All the helpers were very efficient and helpful.

      Mr M Scott, Warwickshire

    • All the staff were friendly and professional. This is the second car I have bought from Available Car, will do so again and will recommend your service.

      Mr D Crabtree, Nottinghamshire

    • It was an easy process and every thing was explained.

      Mr M Sanders, Derbyshire

    • I don't know the girls name who I went on the test drive with but she was lovely and didn't make me feel nervous driving a strange car. Plus Carl was lovely not pushy and listened to what I was saying and asking.

      Mr L, enquiry at Leeds

    • Very helpful and knowledgeable staff, who weren't pushy sales people. A nice refreshing change.

      Mr H , enquiry at Leeds

    • Was very happy with the service & help we received from Jack.

      Mr D, enquiry at Leeds

    • Good service, felt like I was being listened to. Looking forward to collecting my new car next week.

      Mr Morton, enquiry at Sutton

    • Warm welcome at the Sutton in Ashfield showroom. Very good, nice, approachable staff.

      Mr Comrie, enquiry at Sutton

    • I previously bought my present car through the Castle Donington site both myself and my wife were impressed with your service, I am thinking of changing my car and will be using your Donington branch.

      Mr Garnett, enquiry at Donington

    • Think I spoke to James, who I booked appointment with. He was very helpful, kind and polite. 10 out of 10 well done.

      Mr Lovell, enquiry at Donington

    • Very good service and friendly staff, both Tom and Laura were great.

      Mrs Thomas, enquiry at Cannock

    • Speedy contact, very friendly and professional sales person.

      Mrs Jones, enquiry at Cannock

    • Staff were extremely polite and made us feel welcomed. They went above and beyond and the car was showroom finish.

      Mr C Hillas, West Yorkshire

    • Relaxed and very easy to walk around the cars. The staff were very helpful, nothing was too much trouble and they could not have done more for us. No problems and could not be any happier. Thank you.

      Mr S Parker, West Yorkshire

    Read more

Find and contact our 4 stores...

AvailableCar Cannock Map


0800 804 6568

A5 Watling Street
WS11 1SL

2 miles from Jct 11 & 12 M6
onto A5 Watling St
between A4601 and A34

Get directions
on Google Maps

AvailableCar Castle Donington Map


Castle Donington
0800 996 1052

Station Road
DE74 2NL

1 mile from Jct 24/24a M1
exit Jct 1 follow
brown signs for Donington Park

Get directions
on Google Maps

AvailableCar Leeds Map


0800 804 6484

Capitol Boulevard
Morley, Leeds
West Yorkshire
LS27 0TS

From Jct 28 M62 take A650
towards Bradford, turn right at
1st set of lights (2 miles from M1)

Get directions
on Google Maps

AvailableCar Sutton in Ashfield Map


Sutton in Ashfield
0800 996 1279

Calladine Business Park
Orchard Way
Sutton in Ashfield
NG17 1JU

2 miles from Jct 28 M1
onto A38 towards Mansfield
turn left at 4th set of lights

Get directions
on Google Maps