The Unique AvailableCar Price Promise

We promise
that if you find the same car of
equal quality and value, cheaper at
a main dealer or car supermarket
within 7 days of vehicle order,
we’ll refund the difference!

  • The unique Availabelcar Price Promise

The reason AvailableCar offer a ‘Price Promise’ is to guarantee we give the best possible value for money to everyone.

We do not operate like ‘other garages’ by inflating the asking price and making customers pay differently, based on aggressive negotiation skills. We only employ Helpers for our teams and not people trained in sales.

  • All our products & services are fixed fair prices for all. We do not give discounts or freebies.

    Our vehicles are offered for sale at transaction prices, not negotiation prices. If you find a car within 7 days of vehicle order, we are happy to adjust our price.

    Our Ethos is about value for money and being treated fairly.

    Our price structure keeps our prices cheaper than our competitors most of the time, however we do often complete a price match, as we are frequently challenged which we always welcome.

  • used car keys
  • No

    Unlike many car dealers, WE DO NOT CHARGE for our inspections, HPI checks, valet and number plates.

We all interpret things differently, so here is
a helpful list of what we mean by the terms
used in our
unique AvailableCar Price Promise statement.


When we say equal, we mean exactly ‘the same as’ or ‘equal to’ the car bought in every way (e.g: make, model, specification, including colour, engine, transmission MOT and mileage)


Meaning that every car is prepared to the same high standard and from a reliable retail outlet including Main Dealers and Car Supermarkets only. We would not consider private sellers, sole traders, “sold as seen” sales or unprepared vehicles.

Main Dealer or other Car Supermarkets

To make our Price Promise completely fair, we only accept cars from Main Dealers or Car Supermarkets which are in-stock and available for sale (not cars that have already been sold). This ensures the cars we are comparing are available for sale, prepared, workshop checked, records are held for service history and number of owners. Mileage - will be taken into consideration and common sense applied (the value will obviously alter if very different). We keep documented evidence for all our Price Checks. We do not charge any fees for the preparation or transportation of our cars, if the ‘challenging garage’ does apply additional charges for preparation, transport and/or administration, this will reflect in our agreed price.


The “value” of a car will be altered should there be any differences between certain aspects, including the number of owners, the level of preparation, general condition, service history, keys, specification, optional extras etc. Many factors have to be taken into consideration when buying or selling a vehicle. For example, if a car is registered as a total loss or if there is any detrimental information stored.

Refund The Difference

Any refund that is agreed after the day of collection will be refunded by cheque directly to the customer, as named on the invoice. Any price promise completed prior to collection will have the agreed value deducted on the invoice at the point of collection. The route of action will be clearly explained by one of our trained Team Members.

7 Days Of Vehicle Order

To be clear, AvailableCar grant 7 days from the day the vehicle is ordered and the purchase is agreed. The order date acts as day one of seven. Day one is not the day of collection or the day the balance is paid.

Ultimately, we want our customers to get
the best car at the best price from AvailableCar every time.
That’s our Price Promise!

  • World Class Service!

    See what some of our 200,000+ Customers have to say...

    • Richard, Lloyd and Nathan, what a team. Brilliant professional and personal customer service, no pressure so relaxed and helpful. Thank you for making our purchase of a new car extra special.

      Mrs S Cardall, Staffordshire

    • I thought the experience was great from start to finish.

      Mrs J Pitter, West Yorkshire

    • The team were very helpful and friendly. They were up to answering any questions and were spot on I couldn’t fault them. It was a very good experience I couldn’t fault it. Highly recommended!

      Miss A Yeomans, Derbyshire

    • Our ‘welcome’ and ‘Goodbye’ made us feel valued. I liked the way the team works together so everything runs smoothly and quickly. I would recommend you all.

      Mrs S Tuckwell, Derbyshire

    • A relaxed atmosphere, no hassle but help was immediate when requested.

      Mr E Reynolds, Nottinghamshire

    • Ryan of the sales team is exceptionally good and most helpful, dealt through him last time I bought a vehicle through yourselves. Glad to see he has progressed up the scale so to speak, the standards of your staff have not diminished one bit. Pleasure to deal with them, thank you.

      Mr Hyatt, enquiry at Donington

    • I came to test drive 2 very similar cars back to back (based on the same platform). The salesman Luke was extremely professional throughout both test drives, gave me the information I required on the vehicles, and made me feel welcome. Can’t fault the service from Luke. The guy is a real gem to Available Car.

      Mr Gardner, enquiry at Donington

    • Friendly staff. Certainly will do business in future.

      Mr Girach , enquiry at Donington

    • Nice blokes. Friendly and no hassling from anyone just let you get on with it. Would recommend to anyone.

      Mr Filtness, enquiry at Donington

    • I was very impressed by the way I was looked after and by the way your team at Available Car conducted them self's in a very professional way, thank you.

      Mr Nicholls, enquiry at Cannock

    • Good information received about the vehicles I was interested. Polite service from all staff.

      Mr Williams , enquiry at Cannock

    • Friendly, helpful staff but not at all pushy.

      Mrs Spencer, enquiry at Cannock

    • An all-round excellent way to buy a car. No hassle from the staff, and help was available when required. I would recommend buying a car from you to anyone. Everything was made easy, the staff explained the process, so I understood what was happening at each stage.

      Mrs A Rutter, South Yorkshire

    • It was a very pleasant experience from beginning to end. We were very satisfied with every aspect. It was brilliant from start to finish.

      Mrs D Wright, Nottinghamshire

    • The fact you are left alone to view & look at cars without hassle was great, no pushy salesmen onto you. You can be totally relaxed whilst looking around. Somebody ready to deal with you when you are ready.

      Mr Hawkins , enquiry at Cannock

    • I was immensely pleased and extremely satisfied with your colleague Carl's attitude, knowledge but above all else his total honesty in answering all my questions and queries. Might I just add that he is indeed a credit to Available Car.

      Mr Langford, enquiry at Cannock

    • Great team service from the sales team really encouraging helpful and talkative. Made me feel extremely welcome and invited and really impressed with their work.

      Miss Cooper, enquiry at Cannock

    • Steve did a great job organising everything for me and such a brilliant deal too over my last one with another company. Many thanks.

      Mr Allen, enquiry at Cannock

    • Very helpful and nothing was too much trouble.

      Mrs Plant, enquiry at Cannock

    • Connor was so informative on everything.10 out of 10 for helpfulness and just making the appointment more fun. Like chatting with a friend. Emma was lovely and welcoming. The showroom was very impressive especially how you catered for children even though ours were at school it was a nice to know there would have been something to occupy them. Will definitely recommend to friends and family.

      Mr McDonnell, enquiry at Leeds

    • All the staff were extremely friendly and helpful.

      Mr Poole, enquiry at Leeds

    • We found the whole experience professional, seamless without any pressure. We were especially impressed with the staff and their politeness, knowledge and efficiency. We will be recommending you as a matter of course. Thank you.

      Mr Dodson, enqiury at Donington

    • Service very good and nice, friendly staff.

      Mr Barker, enquiry at Donington

    • Great friendly service, time given to look at leisure, test drive arranged within minutes. Would definitely recommend to family and friends to visit a very pleasant afternoon.

      Mrs Stockdale, enquiry at Sutton

    • The man I spoke to was very friendly and helpful.

      Miss Edmonds, enquiry at Sutton

    • The service from both associates who dealt with us was professional polite and helpful.

      Mrs Fenton, enqiuiry at Sutton

    • Very impressed. Easy pleasant transaction.

      Mr Richards, enquiry at Sutton

    • It was lovely to have been allowed to look around at our leisure without being hassled. The staff were very helpful and were able to answer any questions that we had. A very enjoyable experience, I will definitely recommend to others.

      Mrs T Collinson, West Yorkshire

    • I was not pestered, even on second visit. Really nice set up, comfortable and relaxed.

      Mrs S Findley, West Yorkshire

    • At all points of contact with yourself I have been treated with respect and as though I am a valued customer. The service is faultless and would recommend.

      Mrs M Rhodes, West Midlands

    Read more

Find and contact our 4 stores...

AvailableCar Cannock Map


0800 804 6568

A5 Watling Street
WS11 1SL

2 miles from Jct 11 & 12 M6
onto A5 Watling St
between A4601 and A34

Get directions
on Google Maps

AvailableCar Castle Donington Map


Castle Donington
0800 996 1052

Station Road
DE74 2NL

1 mile from Jct 24/24a M1
exit Jct 1 follow
brown signs for Donington Park

Get directions
on Google Maps

AvailableCar Leeds Map


0800 804 6484

Capitol Boulevard
LS27 0TS

From Jct 28 M62 take A650
towards Bradford, turn right at
1st set of lights (2 miles from M1)

Get directions
on Google Maps

AvailableCar Sutton in Ashfield Map


Sutton in Ashfield
0800 996 1279

Calladine Business Park
Orchard Way
Sutton in Ashfield
NG17 1JU

2 miles from Jct 28 M1
onto A38 towards Mansfield
turn left at 4th set of lights

Get directions
on Google Maps