When we say equal, we mean exactly ‘the same as’ or ‘equal to’ the car bought in every way (e.g: make, model, specification, including colour, engine, transmission MOT and mileage)
Meaning that every car is prepared to the same high standard and from a reliable retail outlet including Main Dealers and Car Supermarkets only. We would not consider private sellers, sole traders, “sold as seen” sales or unprepared vehicles.
To make our Price Promise completely fair, we only accept cars from Main Dealers or Car Supermarkets which are in-stock and available for sale (not cars that have already been sold). This ensures the cars we are comparing are available for sale, prepared, workshop checked, records are held for service history and number of owners. Mileage - will be taken into consideration and common sense applied (the value will obviously alter if very different). We keep documented evidence for all our Price Checks. We do not charge any fees for the preparation or transportation of our cars, if the ‘challenging garage’ does apply additional charges for preparation, transport and/or administration, this will reflect in our agreed price.
The “value” of a car will be altered should there be any differences between certain aspects, including the number of owners, the level of preparation, general condition, service history, keys, specification, optional extras etc. Many factors have to be taken into consideration when buying or selling a vehicle.
For example, if a car is registered as a total loss or if there is any detrimental information stored.
Any refund that is agreed after the day of collection will be refunded by cheque directly to the customer, as named on the invoice. Any price promise completed prior to collection will have the agreed value deducted on the invoice at the point of collection. The route of action will be clearly explained by one of our trained Team Members.
To be clear, AvailableCar grant 7 days from the day the vehicle is ordered and the purchase is agreed. The order date acts as day one of seven. Day one is not the day of collection or the day the balance is paid.