The Unique AvailableCar Price Promise

We promise
that if you find the same car of
equal quality and value, cheaper at
a main dealer or car supermarket
within 7 days of vehicle order,
we’ll refund the difference!

  • The unique Availabelcar Price Promise

The reason AvailableCar offer a ‘Price Promise’ is to guarantee we give the best possible value for money to everyone.

We do not operate like ‘other garages’ by inflating the asking price and making customers pay differently, based on aggressive negotiation skills. We only employ Helpers for our teams and not people trained in sales.

  • All our products & services are fixed fair prices for all. We do not give discounts or freebies.

    Our vehicles are offered for sale at transaction prices, not negotiation prices. If you find a car within 7 days of vehicle order, we are happy to adjust our price.

    Our Ethos is about value for money and being treated fairly.

    Our price structure keeps our prices cheaper than our competitors most of the time, however we do often complete a price match, as we are frequently challenged which we always welcome.

  • used car keys
  • No

    Unlike many car dealers, WE DO NOT CHARGE for our inspections, HPI checks, valet and number plates.

We all interpret things differently, so here is
a helpful list of what we mean by the terms
used in our
unique AvailableCar Price Promise statement.


When we say equal, we mean exactly ‘the same as’ or ‘equal to’ the car bought in every way (e.g: make, model, specification, including colour, engine, transmission MOT and mileage)


Meaning that every car is prepared to the same high standard and from a reliable retail outlet including Main Dealers and Car Supermarkets only. We would not consider private sellers, sole traders, “sold as seen” sales or unprepared vehicles.

Main Dealer or Car Supermarket

To make our Price Promise completely fair, we only accept cars from Main Dealers or Car Supermarkets which are in-stock and available for sale (not cars that have already been sold). This ensures the cars we are comparing are available for sale, prepared, workshop checked, records are held for service history and number of owners. Mileage - will be taken into consideration and common sense applied (the value will obviously alter if very different). We keep documented evidence for all our Price Checks. We do not charge any fees for the preparation or transportation of our cars, if the ‘challenging garage’ does apply additional charges for preparation, transport and/or administration, this will reflect in our agreed price.


The “value” of a car will be altered should there be any differences between certain aspects, including the number of owners, the level of preparation, general condition, service history, keys, specification, optional extras etc. Many factors have to be taken into consideration when buying or selling a vehicle. For example, if a car is registered as a total loss or if there is any detrimental information stored.

Refund The Difference

Any refund that is agreed after the day of collection will be refunded by cheque directly to the customer, as named on the invoice. Any price promise completed prior to collection will have the agreed value deducted on the invoice at the point of collection. The route of action will be clearly explained by one of our trained Team Members.

7 Days Of Vehicle Order

To be clear, AvailableCar grant 7 days from the day the vehicle is ordered and the purchase is agreed. The order date acts as day one of seven. Day one is not the day of collection or the day the balance is paid.

Ultimately, we want our customers to get
the best car at the best price from AvailableCar every time.
That’s our Price Promise!

  • World Class Service!

    See what some of our 200,000+ Customers have to say...

    • This was my first visit. I was unsure whether I would be pressurised to look and potentially buy a car however when entering the area with cars I was greeted by polite and very helpful staff. I was put at ease I would be allowed to walk round and as all cars open sit in any that appealed. When I had found a couple of cars I was interested in I sat with Carl and the whole myth of car salesmen disappeared Carl was very friendly knowledgeable and professional. Made the whole experience less stressful. Simon took me out for a test drive was again very friendly. At no time did I feel I had to purchase the car. I returned the following day after putting a deposit on the car to have my car assessed for its value and again the experience was flawless. The nice touches of being offered a drink was appreciated. I am glad to say I have purchased a car from Available car and will be taking ownership next weekend. I would highly recommend Available Car to friends and family. Thank you for making what I felt was going to be a stressful purchase into a pleasurable experience.

      Miss Russell, enquiry at Leeds

    • Left alone to look. Never felt any pressure at all at any point. Friendly people. Relaxed atmosphere and environment to be in.

      Mr Grainger, enquiry at Leeds

    • Loved that I didn't have long to wait for someone to call me back. And the information he gave me was really good, also I didn't realise that you did late night opening so really appreciate that information. Thank you.

      Mrs Singer, enquiry at Donington

    • Warm welcome from Audley and it was nice to be left to look at the car on our own for a few minutes! Also James was helpful.

      Mrs Giles, enquiry at Donington

    • Friendly helpful staff, would not hesitate in recommending Available Car.

      Miss Hall, enquiry at Donington

    • Very helpful, very happy.

      Mrs Lavender, enquriy at Donington

    • Great customer service. Nice to be looked after and not have the sale pushed on you and made to feel pressured. And because they didn't push me was the reason I decided to say yes and buy the car!!!

      Mr Goodwin, enquiry at Sutton

    • Helpful & polite. Thanks to Dan for the test drive & Michael for sorting the car.

      Mrs Golding, enquiry at Sutton

    • Your team member was very pleasant he explained everything I needed to know about the car. All in all very happy to have bought a car from Available Car.

      Mr Birch, enquiry at Sutton

    • What a fantastic set up and everyone was really helpful. Very surprised how busy the place was. Thank you for a fantastic experience in looking for a car.

      Mr Wyatt, enquiry at Cannock

    • Great customer service and very professional.

      Mr Stevens, enquiry at Cannock

    • The whole experience from start to finish was very pleasant.

      Mr Singh, enquiry at Cannock

    • Eddy was very professional and polite, I did not feel pressured and he was very helpful.

      Mr Nichols, enquiry at Leeds

    • All staff friendly and helpful. A pleasure to purchase from Available Car and so easy.

      Mrs Haywood, enquiry at Donington

    • Superb service from Jack and Chris. Relaxed atmosphere and large selection of vehicles.

      Mrs Harcourt, enquiry at Donington

    • The team I dealt with was very professional and very helpful! Jack the Helper was excellent!

      Mr Ashton, enquiry at Donington

    • Adam who was dealing with my sale - very professional and a lot of knowledge about all stuff you selling. My feedback 100% positive. Cheers.

      Mr Dabrowski, enquiry at Sutton

    • I enjoyed looking round for a car specially knowing the cars were open, so you could sit in them to get the feel of the vehicle. The staff were excellent very polite and courteous, they explained everything to me in layman terms. Pricing was fair also. Would recommend this place to everyone.

      Ms Carter, enquriy at Cannock

    • All of the staff were very pleasant and polite. The advisor that dealt with me was very professional and knew his role well and the knowledge of the vehicles very well. I would recommend anyone to pay you a visit and I would like to say a big thank you

      Mr Pocock, enquiry at Cannock

    • Warm welcome, left to browse with no pushy salesmen. I bought my Citroen DS a while ago and very happy with the friendly service and highly recommend this company. Thank you.

      Mrs Garside, enquiry at Leeds

    • Loved how you are left alone to browse your range of cars this is a massive plus, also the help is there when needed.

      Mrs Bell, enquiry at Leeds

    • From start to finish I found the Castle Donington staff to be very helpful and knowledgeable. I was advised about options available to me then left to deliberate and make my own decisions without being pushed.

      Mr Judd, enquiry at Donington

    • I requested a part exchange value for my vehicle and received a very prompt phone call will all the information I needed within about 20 minutes. I also used the online chat help facility and got quick informative answers.

      Mr Hawkins, enquiry at Donington

    • Staff very helpful and understanding as I looked at a few different cars.

      Mr Coxon, enquiry at Donington

    • The staff we dealt with were fantastic especially Tom who couldn't have been more helpful in helping us to choose the right car for us!

      Miss Turner, enquiry at Sutton

    • As I live 500 miles from yourself most of the deal was done by telephone not easy in some cases but with Alex it was made very easy indeed. Nothing was any bother for him any questions I asked he was able to answer and he called back at the time he said he would when he had things in place.

      Mr Smith, enquiry at Cannock

    • Exceptional service from beginning to end. This is my first experience of Available Car and it has been a very positive one. Literally nothing is too much trouble. I would have no hesitation in recommending friends and family.

      Miss Hall, enquiry at Cannock

    • The reception staff were very helpful, the two sales persons Rebecca and Phil were also very helpful not pushy like a lot of showrooms, and above all got the car I required.

      Mr Gallear, enquiry at Cannock

    • Very professional and very helpful.

      Mr Higgs, enquiry at Donington

    • The entire experience was perfect! We were very well looked after by the various members of the team who couldn’t be more helpful.

      Mr D Meadowcroft, Nottinghamshire

    Read more

Find and contact our 4 stores...

AvailableCar Cannock Map


0800 804 6568

A5 Watling Street
WS11 1SL

2 miles from Jct 11 & 12 M6
onto A5 Watling St
between A4601 and A34

Get directions
on Google Maps

AvailableCar Castle Donington Map


Castle Donington
0800 996 1052

Station Road
DE74 2NL

1 mile from Jct 24/24a M1
exit Jct 1 follow
brown signs for Donington Park

Get directions
on Google Maps

AvailableCar Leeds Map


0800 804 6484

Capitol Boulevard
LS27 0TS

From Jct 28 M62 take A650
towards Bradford, turn right at
1st set of lights (2 miles from M1)

Get directions
on Google Maps

AvailableCar Sutton in Ashfield Map


Sutton in Ashfield
0800 996 1279

Calladine Business Park
Orchard Way
Sutton in Ashfield
NG17 1JU

2 miles from Jct 28 M1
onto A38 towards Mansfield
turn left at 4th set of lights

Get directions
on Google Maps