The Unique AvailableCar Price Promise

We promise
that if you find the same car of
equal quality and value, cheaper at
a main dealer or car supermarket
within 7 days of vehicle order,
we’ll refund the difference!

  • The unique Availabelcar Price Promise

The reason AvailableCar offer a ‘Price Promise’ is to guarantee we give the best possible value for money to everyone.

We do not operate like ‘other garages’ by inflating the asking price and making customers pay differently, based on aggressive negotiation skills. We only employ Helpers for our teams and not people trained in sales.

  • All our products & services are fixed fair prices for all. We do not give discounts or freebies.


    Our vehicles are offered for sale at transaction prices, not negotiation prices. If you find a car within 7 days of vehicle order, we are happy to adjust our price.


    Our Ethos is about value for money and being treated fairly.


    Our price structure keeps our prices cheaper than our competitors most of the time, however we do often complete a price match, as we are frequently challenged which we always welcome.

  • used car keys
  • No
    Additional
    RIP OFF
    Fees

    Unlike many car dealers, WE DO NOT CHARGE for our inspections, HPI checks, valet and number plates.

We all interpret things differently, so here is
a helpful list of what we mean by the terms
used in our
unique AvailableCar Price Promise statement.


Equal

When we say equal, we mean exactly ‘the same as’ or ‘equal to’ the car bought in every way (e.g: make, model, specification, including colour, engine, transmission MOT and mileage)

Quality

Meaning that every car is prepared to the same high standard and from a reliable retail outlet including Main Dealers and Car Supermarkets only. We would not consider private sellers, sole traders, “sold as seen” sales or unprepared vehicles.

Main Dealer or Car Supermarket

To make our Price Promise completely fair, we only accept cars from Main Dealers or Car Supermarkets which are in-stock and available for sale (not cars that have already been sold). This ensures the cars we are comparing are available for sale, prepared, workshop checked, records are held for service history and number of owners. Mileage - will be taken into consideration and common sense applied (the value will obviously alter if very different). We keep documented evidence for all our Price Checks. We do not charge any fees for the preparation or transportation of our cars, if the ‘challenging garage’ does apply additional charges for preparation, transport and/or administration, this will reflect in our agreed price.

Value

The “value” of a car will be altered should there be any differences between certain aspects, including the number of owners, the level of preparation, general condition, service history, keys, specification, optional extras etc. Many factors have to be taken into consideration when buying or selling a vehicle. For example, if a car is registered as a total loss or if there is any detrimental information stored.

Refund The Difference

Any refund that is agreed after the day of collection will be refunded by cheque directly to the customer, as named on the invoice. Any price promise completed prior to collection will have the agreed value deducted on the invoice at the point of collection. The route of action will be clearly explained by one of our trained Team Members.

7 Days Of Vehicle Order

To be clear, AvailableCar grant 7 days from the day the vehicle is ordered and the purchase is agreed. The order date acts as day one of seven. Day one is not the day of collection or the day the balance is paid.

Ultimately, we want our customers to get
the best car at the best price from AvailableCar every time.
That’s our Price Promise!

  • World Class Service!

    See what some of our 200,000+ Customers have to say...

    • I think you have got the customer needs and expectations covered. Very pleased.

      Mr J Parker, Derbyshire

    • The staff are all lovely and not over pushy. I will come back again, and also have told other people.

      Mrs L Walker, Nottinghamshire

    • The service was excellent and it was much appreciated that I was able to purchase my car the day I test drove it.

      Mrs A Windybank, Nottinghamshire

    • I decided to buy from you because the person I spoke to on the phone initially had all the time in the world for me. Found me what I wanted, and relayed messages to the rest of the team about how much time I had for the test drive. I felt you all knew what was going on, and didn’t leave me waiting around.

      Miss R Dobson, Nottinghamshire

    • Extremely helpful and pleasant staff with no pressure whatsoever. We were left to look around at our own pace and when we were ready to speak to someone there were plenty of staff available to assist.

      Mr Bell, enquiry at Sutton

    • 5* Joe from the sales team was really helpful and very friendly. He was very knowledgeable and explained everything clearly. He really went the extra mile and was a shining example of excellent customer service. I'm sorry he went over his shift end time but he really didn't seem to mind and he was really happy.

      Miss Batchelar, enquiry at Sutton

    • You have a very good website, which makes searching for a new vehicle quite simple. I have also spoken with a member of staff by phone. The staff are polite and informative.

      Mr Belmont, enquiry at Sutton

    • The response to my initial request was prompt and there have been several follow up calls to prove I had not been forgotten. This only enhances my previous satisfaction with your whole service, having bought three cars from you over the past 7 years. I will continue to monitor you on line on a regular basis and am always happy to recommend you to others.

      Mr Perry, enquiry at Sutton

    • Everyone we spoke to were courteous, polite and knowledgeable, would definitely recommend to friends and family.

      Mr Smith, enquiry at Sutton

    • Fantastic customer service at the Leeds branch, no hassle and left to browse and when help was requires I received polite and well informed service, Carl was my sales advisor and was informative and honest, looking forward to collecting my car.

      Mr Soar, enquiry at Leeds

    • Great staff, nobody pushing you to purchase anything. Good knowledge of the cars and very helpful with any questions I had. Also love that you can get in any car to get a feel of it because they're all unlocked, helped a lot!

      Mr Megson, enquiry at Leeds

    • Everybody I came into contact with were very helpful and pleasant. But above all I was able to browse without any hassle.

      Mr Heaton, enquiry at Leeds

    • Helpful informative and not too pushy.

      Miss Eastwood, enquiry at Leeds

    • The sales rep Jack was exceptionally friendly, knowledgeable, relaxed and respectful. I have been looking for a car for some months from many main dealers and have not had the same level of quality customer service. He should be congratulated on his mature and thoughtful sales technique.

      Mr Bowen, enquiry at Donington

    • You said you would phone and you did and the gentleman I spoke to answered my questions and at no time tried to sell me anything or pressure me into making decisions. Because of this I will come back to Available as I have bought from you before and had an enjoyable experience.

      Mr Blundell, enquiry at Donington

    • Very polite, didn't feel pressured into buying. Also very informative.

      Mrs Savage, enquiry at Donington

    • George was extremely helpful and friendly which made our experience more inviting.

      Miss Durham, enquiry at Donington

    • Not like other car garages that try and sell unnecessary packages to you, very to the point and customer service was brilliant. Very patient.

      Miss Bould, enquiry at Cannock

    • Quick efficient service with no pressure. Helpful team member who effectively gave useful information and was able to give constructive answers to my questions. Thank you.

      Mr Keyland, enquiry at Cannock

    • So far I have dealt with Tom, Alex and Jonathan. They have all been extremely helpful and I think I shall be getting my next car from you.

      Mr Elson, enquiry at Cannock

    • Very pleasant experience & easy & relaxing.

      Mr O’Keefe, enquiry at Cannock

    • The layout of the store was extremely good. Lots of space and well presented. Also very welcoming experience. Staff were very polite and helpful, wish all car sales were as easy and pleasant to deal with.

      Mr R Smith, Cambridge

    • Really helpful staff and not at all pushy. I knew what I was looking for and the staff knew the cars and took time to take to take me through the purchasing process. Didn't over-push the extras either.

      Mr Sadler, enquiry at Leeds

    • Not to be bothered by anyone whilst looking at cars was refreshing. The great attitude of all staff was excellent and we found them very helpful.

      Mrs Cullen, enquiry at Leeds

    • Left to wonder round without been asked 100 times if we needed help. Great to be shown extras and not be pressured into buying.

      Mr Wrigglesworth, enquiry at Leeds

    • I visited a couple of times and liked the relaxed atmosphere. I also phoned up for a part ex price which was fair. I can't fault your approach.

      Mr Atkinson, enquiry at Leeds

    • Had a great experience at Available Car this afternoon, staff were fantastic, very friendly and not pushy at all, would highly recommend, looking forward to picking my new car up. Thanks guys.

      Miss Hara, enquiry at Donington

    • All the team I spoke to were very friendly and helpful which made it a very enjoyable experience and I didn't find them 'pushy' at all and had no pressure about deciding if I wanted the car or any of the extras.

      Mrs Woods, enquiry at Donington

    • A very quick reply and very well-mannered and making me feel comfortable, this is my 3rd car from Available Car.

      Mr Bradbury, enquiry at Donington

    • I found the place welcoming and the staff were very good and I got what I expected everything was made easy no problem.

      Mr Robinson, enquiry at Donington

    Read more

Find and contact our 4 stores...

AvailableCar Cannock Map

AvailableCar

Cannock
0800 804 6568

A5 Watling Street
Cannock
Staffordshire
WS11 1SL

2 miles from Jct 11 & 12 M6
onto A5 Watling St
between A4601 and A34

Get directions
on Google Maps

AvailableCar Castle Donington Map

AvailableCar

Castle Donington
0800 996 1052

Station Road
Castle
Donington
DE74 2NL

1 mile from Jct 24/24a M1
exit Jct 1 follow
brown signs for Donington Park

Get directions
on Google Maps

AvailableCar Leeds Map

AvailableCar

Leeds
0800 804 6484

Capitol Boulevard
Morley
Leeds
LS27 0TS

From Jct 28 M62 take A650
towards Bradford, turn right at
1st set of lights (2 miles from M1)

Get directions
on Google Maps

AvailableCar Sutton in Ashfield Map

AvailableCar

Sutton in Ashfield
0800 996 1279

Calladine Business Park
Orchard Way
Sutton in Ashfield
NG17 1JU

2 miles from Jct 28 M1
onto A38 towards Mansfield
turn left at 4th set of lights

Get directions
on Google Maps