AvailableCar Blog News
Used car purchasing – know your rights
Did you know that used car drivers are paying an average of £425 each to fix faults with nearly new and used cars which are actually the dealer's responsibility to correct? The OFT also found that many dealers operate with disclaimers like 'No Refund' which are actually illegal.
Make sure you know your rights and look for fair retailers like AvailableCar. All used cars at AvailableCar have gone through vigorous checks and preparations and have no outstanding faults.
The study found that over £24 billion was spent on fixing faults and the second-hand car dealer market is often not working well for consumers.
The report found that most used car faults come to light in the first three months after purchase, suggesting many second-hand cars sold are not of satisfactory quality. In this situation it is the dealer's responsibility to fix the problem.
Despite this, nearly 30 per cent of buyers surveyed who contacted their dealer about a problem said they did not have problems resolved.
Used car drivers who had this problem spend an estimated £425 each, or £85 million per year in total, fixing unresolved faults that are the dealer's responsibility to correct.
Source: Auto Express